# Get a useful handover and arrange aftercare

Lesson 3 of [Compare quotes and commission a heat pump](https://heatpumppros.fyi/academy/compare-and-commission-heat-pumps.md), 12 minutes.

A working installation should come with information that helps its users operate it and seek help. The CMA says the business should explain operation and performance monitoring, provide manuals and troubleshooting advice, and explain warranty obligations. Plan that conversation before the installer…

The rest of this lesson is for learners enrolled in the course. [See how Compare quotes and commission a heat pump works](https://heatpumppros.fyi/academy/compare-and-commission-heat-pumps.md).

Also on the [web page](https://heatpumppros.fyi/academy/compare-and-commission-heat-pumps/handover-and-aftercare).