# Ground-source projects and heat pump service oversight

Review ground-source project evidence, manage environmental questions and organise service and performance records.

- Level: Specialist
- Length: 45 minutes
- Exam questions: 8, pass mark 80%, up to 3 attempts
- Certificate: valid for 12 months

## What you will learn

- Distinguish open-loop and closed-loop environmental questions.
- Request site evidence without assuming that closed loop means exempt.
- Manage service, fault and end-of-life responsibilities with a traceable record.

## Lessons

1. [Review the ground-source option before committing](https://heatpumppros.fyi/academy/ground-source-and-service-oversight/review-ground-source-options.md) (12 minutes)
2. [Ask for ground-site evidence and lifecycle responsibilities](https://heatpumppros.fyi/academy/ground-source-and-service-oversight/ground-site-evidence.md) (12 minutes)
3. [Manage service evidence and investigate performance concerns](https://heatpumppros.fyi/academy/ground-source-and-service-oversight/manage-service-evidence.md) (12 minutes)

## Questions

### Does this qualify me to install or service a heat pump?

No. This is buyer education. The certificate of completion from heatpumppros.fyi is not a licence, accreditation or trade qualification.

### Do the legal examples apply everywhere?

No. England-specific environmental guidance and UK consumer examples are labelled in the lessons. Check current rules with the authority for your location. Consumer protections may differ for business buyers.

Also on the [web page](https://heatpumppros.fyi/academy/ground-source-and-service-oversight).