# Manage service evidence and investigate performance concerns

Lesson 3 of [Ground-source projects and heat pump service oversight](https://heatpumppros.fyi/academy/ground-source-and-service-oversight.md), 12 minutes.

After installation, a property team needs a repeatable way to use documents, report problems and evaluate proposed service work. The CMA advises receiving operating and monitoring guidance, understanding warranty obligations and retaining paperwork. This lesson offers a practical record structure ba…

The rest of this lesson is for learners enrolled in the course. [See how Ground-source projects and heat pump service oversight works](https://heatpumppros.fyi/academy/ground-source-and-service-oversight.md).

Also on the [web page](https://heatpumppros.fyi/academy/ground-source-and-service-oversight/manage-service-evidence).